About Our Services

We believe the synergy of the collective will always be stronger, more informed and more capable than the single module. With single sign-on call point you are now connected to the SPECIALISTS, the EXPERTS. With a seamless functionality and collective. By taking an integrated approach, we assist clients, each other and industry in developing and implementing a resilience capability where the whole is greater than the sum of its parts.

This initiative gives us a larger service, capability and understanding scan of the situation or problem or challenge.

Our specialists, consultants and trainers specialise in the planning and execution of risk management, emergency management, even the ICAO and CASA regulations in aviation, also can plan and carry out audits, documentation creation, systems and training programs at various levels.

Risk & Emergency`s clients are varied and come from all walks of life… some typically from airports, fire services and heavy industry in the fields of airport management, policy implementation, fire fighting, rescue, government, mining, industrial, petroleum, commercial sectors.

Our consultants have extensive experience in the development and delivery of strategic and operational policy in the risk management, and emergency management fields.

At Risk & Emergency, our consultants have had extensive commercial consulting experiences in the corporate sector, which comes after having held key government positions, which has entailed international, national and state emergency management arrangements.

We have been involved in key strategic projects such as the development of the Queensland’s Counter Terrorism Plan and State Disaster Management Plan, along with additional experiences at the ground level of implementation and operational execution of disaster plans; i.e. cyclone that devastated Innisfail North Queensland.

We have extensive experience with the Resource industry, Fire Services, Management, Recruitment, Processes, Systems and Training Courses of all levels and most industries.

Table of contents

eTrackr

Welcome to Risk and Emergency’s overview of our refresher training process… eTrackr.

Keeping better tabs on your staffs refresher training.

Our refresher courses are located on our eCampus – where the all-important underpinning knowledge on a multitude of subjects is shared via our eLearning courses; however, we are also providing our clients an extra optional register of refresher training; it is called eTrackr.

It is widely accepted that the workplace needs regular training and exercises to keep skills fresh and maintain capability to assure regulatory compliance.

The best organisations use a systematic approach to refresher training, backed up by an attempt at accurate record keeping which facilitates monitoring, forecasting and scheduling training sessions.

This all-encompassing approach ensures competency maintenance not just at an individual level but also at the shift, site and organisational level.

Organisations need to know there is a consistent level of their workers capability in place across the full range of shift teams. If you can demonstrate a systematic auditable approach to training and competence assurance, then this goes a considerable distance towards regulatory compliance with this aspect; as an example, ISO9001.

Indigenous Relationship & Business Advisory Service

We support, promote and assist indigenous people & traditional landowners in business endeavors through recognising opportunity across empowerment and guidance. Australia, the Pacific and Worldwide.

We advise, counsel and guide mining, the resource industry and businesses in appreciating, recognising and apportioning commercial prospects and placement with indigenous people & traditional landowners.

We are experienced, skilled, well versed and extremely well connected for enabling and facilitating the development of indigenous communities to becoming autonomous and independent as commercial entities.

We specialise in brokering and placement:

  • Resource industry & indigenous traditional landowner engagement
  • Indigenous Sourcing, Training & Placement
  • Indigenous Staffing & Mentoring
  • Strategic Project & Contract Planning
  • Joint Venture Sourcing & Contracts (service providers & indigenous)
  • Networking & Partnerships (service providers & indigenous)
  • Service Provider & Resource Industry indigenous engagement and negotiations

Areas of expertise to business

  • Strategic and operational Risk and Emergency Management
  • Business continuity management
  • Policy and Procedure development/implementation
  • Security risk management
  • Maritime and Aviation operations and security
  • Leadership development
  • Recruit training
  • Management strategic plans
  • Standard operating procedures
  • Medical training & placement
  • Drone training and footage
  • Civil & Construction training
  • Indigenous & Traditional Landowner engagement specialists
  • Aviation Fire Fighting Service
  • Contingency plans
  • Industrial contingency plans
  • Safety management systems
  • Your company’s Bush Fire Management Plans
  • ERT Audits conducted
  • Fire & Rescue Audits
  • Fire Safety Audits
  • Security Training
  • Medical Placement
  • Drone work and training
  • Indigenous & Traditional Landowner engagement specialists
Meet your duty of care and have us write your contextualised ERT or Fire/Rescue:

  • Firefighters Study manual
  • Fire & Rescue ERT SOP
  • Fire & Rescue ERT Operations Manual
  • Fire & Rescue ERT Training Manual
  • Equipment Induction Plan
  • ERT Local Recruit Policy
  • ERT Indigenous Recruit Policy
We have at our disposal a group of Subject Matter Experts, by doing so, we offer multiplicity, capability, underpinning knowledge and underpinning skill sets: each in their own right are professional authorities with sound and admired industry credibility in:

  • Incident Management
  • Operation Response
  • Firefighter and Fire Officer training
  • Incident Planning
Our team of specialist experts are subject matter experts in their discipline, they contextualize to your need, equipment and environment. We are associated with numerous professional equipment suppliers who can help provide expertise in equipment selection to ensure the myriad of products available on the market today are in fact fit for your purpose.

Risk & Emergency is a reliable companion whom you can trust to provide the right advice and support through the emergency management cycle. Our team of professionals have strong backgrounds and expertise in varying disciplines of emergency response and provide exceptional levels of support around the clock and at your convenience I.e. site.

R&E; can assist you through emergency management with specialist vehicles and equipment designed for emergency response or management.

R&E; regularly pursues new technology from only leading and reliable manufacturers who develop innovative products.

Incomparable Service & Support

Risk & Emergency is an exclusive company with an all-inclusive approach to our service. We offer unbiased, impartial advice exceptional service and back our products with a comprehensive maintenance program designed to ensure your investment is protected through its operational life.

Risk Management, Project Management Solutions to your Risks & Hazards

We offer a complement of services tailor designed to assist you manage and mitigate the process required to establish an emergency response capability for your current risks & hazards or a new project.
Our extensive range of services in this area includes:

  1. Acquisition of fire vehicles
  2. Acquisition of command vehicles
  3. Acquisition of firefighting equipment
  4. Acquisition of fire trailers

  1. Training of the above four items
  2. Training resources of the four items
  3. Maintenance of the four items on recommended service cycles

Mining & Coal Seam Gas Exec summary and experience

Significantly mitigated substantial risks to the project as well as redirected policy to ensure that operations will be set up for success a key objective of the project.

Specific areas of impact:

  • Reversed a business fire safety deficient and possible liability: by increasing awareness, commitment and attendance to fire safety qualifications, communication techniques
  • Identified and mitigated to APLARP one of the foremost and unacceptable risks CSG was likely to encounter
  • Upturned the likely closure of asserts through a methology of mitigation steps through fire safety and operational response capability stepped mitigation approach
  • Engineered, researched, initiated and managed ERT contractor to company’s `value for money` benefit, successfully achieved through Tender writing KPIs, technical content and regular audits, along with weekly and monthly deadlines
  • In the worse bush fire season in 50 years, the business was/is exposed to numerous and frequent bush fires a year, with further risks pending due to man hours and numbers in the bush land: this is risk is likely to decline dramatically through the mitigation processes put in place (see bushfire mitigation technique) Reputational perception by public, safety of staff, contractors and over significant money saved through operations mitigation practices
  • Dramatically increased the company’s `on the ground` logistical response ability to serious incidents
  • Radically reversed the company’s liability and risk exposure to fire safety and bush fires
  • Conveyed relevant regulator and Sate Government requirements to CSG operator’s attention, along with accepted and required suggested pathways

Risk & Emergency

  • Managerial Incident Command
  • Specializing in training and development of Fire Fighters & Fire Officers…
  • Hot Fire Training
  • Firefighter skills & drills
  • Risk Management
  • Emergency & Crisis Management
  • Coal, Oil & Gas Industry
  • ERT Placement
  • ERT Contracts
  • ERT Tendering
  • ERT Auditing and Reporting
  • ERT Safety Management Systems
  • ERT Documentation

Past Clients

Fire Services & Emergency Response Teams

  • PNG Private Sector
  • PNG Government x 4
  • Cambodia Government
  • Coal Mining Industry x 6
  • Copper Mining Industry
  • Bauxite Mining x 4
  • Coal Seam Gas
  • ERT companies x 6

ERT & Fire Rescue Audits

A independant auditing and monitoring company who can audit your companies Emergency Response Team (ERT). Resource Industry Managers – Ensure you are getting the service and product you are paying for through an independant report, which includes feedback and recommendations

Recovery

Available to help agencies, businesses and others mitigate, prepare, respond and recover. Or just maintain operational coverage.

From:

  • Disaster
  • Re-Opening of mine
  • Industrial Relations Action
  • Staff Shortage
  • Staff lack of qualifications
  • Unsuccessful Audits

Ensure you are doing the right thing with regards to your ERT or Fire Service!

We can help you with your duty of care and responsibilities towards legislated requirement, your staff, assets and business requirement.

Short notice or long term, we can and will help.

Bush Fire Preparation

What We Deliver

  • Company Bush Fire (wildfire) Management Plans
  • Bush Fire (wildfire) Communication Guide
  • Bush Fire (wildfire) Mitigation Strategy
  • Bush Fire (wildfire) Training & Preparation Guide
  • Bush Fire (wildfire) Equipment
  • Bush Fire (wildfire) Toolbox Talks
  • Bush Fire (wildfire) HSE bulletins
  • Bush Fire (wildfire) Educational Posters
  • Bush Fire (wildfire) Fire Danger Rating translator (what does this mean to my job today)
  • Bush Fire (wildfire) Prescribed Burn Strategy

Documentation Design and Implementation

Contextulised to your needs, service and equipment

Create your own documents; we designed specifically for you, for your business.

  • Safety Management Systems
  • Company Bush Fire (wildfire) Management Plans
  • Bush Fire (wildfire) Communication Guide
  • Bush Fire (wildfire) Mitigation Strategy
  • Bush Fire (wildfire) Training & Preparation Guide
  • Bush Fire (wildfire) Equipment
  • Bush Fire (wildfire) Toolbox Talks
  • Bush Fire (wildfire) HSE bulletins
  • Bush Fire (wildfire) Educational Posters
  • Bush Fire (wildfire) Fire Danger Rating translator (what does this mean to my job today)
  • Bush Fire (wildfire) Prescribed Burn Strategy

ERT & Fire Service

  • ERT & Fire Service Standard Operating Procedures
  • ERT & Fire Service Safe Working methods
  • ERT & Fire Service Recruitment Strategies (Inc. local and Indigenous)
  • Smoking in the Workplace Policy and Strategies
  • ERT & Fire Service Hot Fire Training Plans
  • ERT & Firefighters Training Manuals (designed around our vehicles, equipment and processes- one standard to abide by)
  • ERT & Firefighters Study Manuals (be reassured the team are up to speed with underpinning knowledge)
  • ERT Training Schedule – skills maintenance program
  • ERT Vehicle & Equipment Schedule – Vehicle & Equipment maintenance program
  • Station Routines
  • ERT Rosters
  • Toolbox talks: on Fire Safety at work and in the home (assists HSE)
  • Children’s Activity Books – Themed: fire safety in the home

We will help you meet your duty of care, and your health & safety requirements by having a sound Safety Management System for your ERT or Fire Service

ERT Contract & Tendering

We originated the idea, proposal, and work and carried out the innovative research for the need for Fire & rescue coverage to a Coal Seam Gas (CSG) business.

The first CSG Fire & Rescue placement in the Southern hemisphere: once fully deployed the contractor will also be the largest privately owned Fire & Rescue provider in the Southern Hemisphere.

This eventuated and brought about a `Three year privately owned Fire & Rescue contract` to mitigate all risks and hazards brought to the remote region by a CSG company.

This process entailed:

  • Risk Assessment
  • Snapshot Analysis
  • Business Plan
  • Engagement & Presentations to management for acceptance
  • Tender – technical advice on all models, systems, equipment, vehicles, manning, rostering
  • Tendering process
  • Business Comms Plan
  • Deployment Process
  • Ongoing Audits of contractor conducted on behalf of the business – against KPI`s


Email us and we can help you prepare a tender bid or respond to one!

Remote Airport Aircraft Rescue Response Course

Consideration; Remote mine site emergency response capability & training designed for Mine ERT

Case study: Aviation Review? Problem: Remote, fly in – fly out mining operation required an evaluation of their emergency response capability to deal with aircraft accidents or incidents.

Solution: Provided an aviation specialist to visit the mine to conduct an evaluation of emergency equipment available and assess the type of capacity building required to deliver an effective emergency response solution.

Outcome: A timely assessment was made of the emergency equipment and Emergency Response Group capability. Recommendations were made for competency and resource requirements to develop the required emergency response capacity.

Designed: Aviation firefighting, specialised training and assessment for key individuals and other personnel for a variety of aviation specialised tasks.

Aim: The aim of this course is to provide a forum to facilitate the skills and competency to respond to an aviation incident, under supervision, as a member of a non-specialist team.

Description: The course focuses on emergency response in an aviation context, and does not factor time for training or attainment in pre-requisite knowledge and skills. If the pre-requisite knowledge and skills are not demonstrated to the standard specified for the units, a skills development plan will be recommended to provide the participants the opportunity to attain competency.

This program covers 1 Unit/s of Competence: Respond to aviation incidents

Aligned to: Work safely around aircraft (section 1)

Project Management

R&E;`s project management staff includes personnel with diverse expertise in Fire, Rescue, Emergency management & response, industrial safety health and environmental program management, industrial emergency response, fire and hazmat response, disaster preparedness and response, security pre-planning, corporate crisis management, corporate communications, and business continuity.

R&E; can provide expert personnel to visit your international or domestic office or facility locations to assist in gathering information required for development of response plans, fire pre-plans, business continuity plans, or other projects.

In addition, R&E; can provide project management staff to develop your projects in Australia or Internationally.

ERT & Fire Service Training Centre (design concept)

  • Risk Assessment
  • Needs Analysis
  • Snap Shot analysis of current methods (non-existent in most circles)
  • Review and presentation of ideas and strategy
  • Created business strategy

Designed fire ground & facilities

  • Confine space
  • Vertical rescue
  • Pressure gas fire
  • Road Crash Rescue
  • Compartmental Fire
  • Class rooms
  • Standalone environmental green power

We can help walk you through the setup, design, construction and use of your proposed new facility.

We Live Our Motto: “Skills are learnt & must be practiced”

You just need to decide if you’re going to arrange the training around who says they can do it – or us, we know we can do it well.
We don’t tell you… we show you!

We are dedicated to using innovation, technology and flexibility to provide the best value in “customer tailored” service to help them meet standards and quality. We are committed to building pride and ownership in our client’s staff through skill, knowledge and ability; they will understand the need for core values and `old school` pride in what they do, and how they do it

We Work For you!

Risk & Emergency is a strategic risk and emergency management company specialising in safety management systems, risk assessment, airport operations and systems and emergency response of companies and services.

Through applied experience we also specialise in developing and applying solutions to training, personnel development and processes of an organisation’s staff and asserts in preparation to standards.

We travel the world to get the job done!

When we work with companies we bring fresh ideas into the enterprise, as well as reliable, informed and real understandings of what the competition is doing well and what they are doing badly.

Being surrounded by the right people is critical any time you’re building an organization in which the culture of the company makes a difference in the final product you’re selling. It is essential to be hiring the type of people that specifically understand the industry, the culture and values of your company. R&E; takes responsibility to provide them the best of service, the best of industry and cultural understanding, and the best articulation of their particular brand value, we try to understand your CEO’s vision, this at times means the difference between winning and losing.

This principle, brands that your business leads the industry, therefore more successful than those that follow it.

Relevant Commercial Experience

We have had extensive experience in the development and delivery of strategic and operational policy and systems in the risk management, security and emergency management fields. Many of these have been in complex multi discipline corporate and government sectors such as:

 

State Gas Company

Emergency management capability development program which included the development of a strategic emergency management framework and the design, development and delivery of a crisis and emergency management training

 

PNG Civil Aviation Authority

Developed Papua New Guineas Civil Aviation Authority’s Security, Crisis and Emergency Management and Business Continuity arrangements to improve the resilience to a number of strategic and operational threats and to ensure that they meet their international compliance obligations.

 

Mining (review ERT preperation)

Involved in the development and implementation of a mines global risk, incident and business continuity management framework and the development and implementation of crisis and emergency management programs across the Asia Pacific region.

 

Coal Seam Gas Exec Summary and Experiences

Significantly mitigated substantial risks to the project as well as redirected policy to ensure that operations will be set up for success a key objective of the project.

Specific areas of impact:

  • Reversed a business fire safety deficient and possible liability: by increasing awareness, commitment and attendance to fire safety qualifications, communication techniques
  • Identified and mitigated to APLARP one of the foremost and unacceptable risks CSG was likely to encounter
  • Upturned the likely closure of asserts through a methology of mitigation steps through fire safety and operational response capability stepped mitigation approach
  • Engineered, researched, initiated and managed ERT contractor to company’s `value for money` benefit, successfully achieved through Tender writing KPIs, technical content and regular audits, along with weekly and monthly deadlines
  • In the worse bush fire season in 50 years, the business was/is exposed to numerous and frequent bush fires a year, with further risks pending due to man hours and numbers in the bush land: this is risk is likely to decline dramatically through the mitigation processes put in place (see bushfire mitigation techniques)
  • Reputational perception by public, safety of staff, contractors and over significant money saved through operations mitigation practices
  • Dramatically increased the company’s `on the ground` logistical response ability to serious incidents
  • Radically reversed the company’s liability and risk exposure to fire safety and bush fires
  • Conveyed relevant regulator and Sate Government requirements to CSG operator’s attention, along with accepted and required suggested pathways

Firefighting Services & Departments (Aust & PNG, Cambodia, Thailand – Worldwide)

We have created Fire Department & ARFF Emergency Management plans and proposed core commerce stability to improve the rigidity and to ensure that they meet their regulations, ICOA and compliance obligations.

We also have widespread familiarity in the implementation, application and training of Fire Departments – Fire brigades – ERT – ESO – Air Services Australia ARFF operational Safety Management Systems. Along with wide-ranging knowledge with standards, regulation, compliance, job function and training at all levels within the operational aspects of Fire Departments & ARFF.

Aviation Safety Management System Course

The inability to manage risk and safety places considerable risk on the aviation industry’s people, reputation, assets and economic position. Effective safety management requires a systems approach to the development of safety policies, procedures and practices to allow the organization to achieve its safety objectives through a systematic approach.

The International Civil Aviation Organisation (ICAO) has developed a template Safety Management System that assists airports in creating and maintaining a safe and healthy operational work environment by providing a guide on how to respond to safety risks, implementation processes and procedures to reduce these risks and build and maintain a risk aware culture amongst staff.

Our consultants have had previous experience in assisting transport industry clients, such as Queensland Rail, Air Services Australia, Rescue Firefighting Services and Civil Aviation Authority of Papua New Guinea with reviewing the risks they face; we have assisted in developing and implementing plans to reduce these risks.

This also entailed conducting the training required to ensure that all staff and operators can respond effectively and efficiently in the event of an emergency or incident. Our consultants have extensive knowledge of the ICAO Safety Management System. With certified trainers, extensive international experience and an in depth understanding of the risks organisations face each day, we can provide Southern Air Corporation with a comprehensive Aviation Safety Management System course.

This course covers the fundamental concepts behind ICAO’s Safety Management System and its practical implementation in the air transport environment.

This course is a must for all safety managers or managers that have a function of safety within their responsibility.

ERT Competition

Risk & Emergency (R&E;) has been supporting and preparing Mine Emergency Response Teams for Mine ERT competitions for the past seven years.

Our specialists help organize, group up and prepare teams for the vigorous and diverse events that are programmed.

These types of competitions are wonderful opportunities for Mine Managers to get returns in exposure and advertising, along with recognition of their teams efforts and abilities.

R&E; recently and over the years have supported and trained the PNG National ERT clash in which the Oil Search ERT took out near enough all of the events, yet amazingly also came second in the ones they didn’t win out right.

Oil Search furthermore won the academic Team & Individual award, along with Captain of the tournament. `well done Oil search ERT` – well done to their managers for their support, their Team Leaders and the companies commitment to supporting their ERT

R&E; have worked closely with the Oil Search team over the past two years.

We have reinforced and improved various aspects to their underpinning skills and knowledge

  • Breathing Apparatus
  • Urban search & rescue
  • Hose, branch & pump work
  • Orders, commands & hand signals
  • Incident & Fire ground leadership
  • Team work & discipline


For their efforts the Oil Search ERT were applauded: with their skills and ability recognized by their peers, industry, the USA Ambassador and importantly the PNG Mining inspectorate General.

Risk & Emergency can work with and prepare your ERT for competition; this demonstrates your teams operational skills sets for the `real job`, in turn providing you peace of mind.